Latest Covid-19 Updates and FAQS

Updated 02/06/2020
We appear to be living through an unprecedented event in human history. With the ever-changing landscape of COVID-19 and the uncertainty that it is causing, we wanted to let you know what we are doing as a business and as a family.
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Are you open for business?

Yes. These are unusual times, but we feel that it is important to keep calm and carry on as much as possible. Our team remains productive, busy and happy to receive calls and emails from existing and prospective clients with the assurance that better days are on the horizon.

Can I visit your showroom?
Yes. Our showroom is open. To adhere to current guidance and maintain social distancing any showroom visits are limited to an appointment only service, so please contact us prior to any visits.

You are also welcome to arrange a virtual appointment with a member of our team in our showroom. We can arrange a video conference where we can go over your requirements and show you all the products and options we have available.

Can I have a free site survey?
Yes. We are undertaking site surveys where it is safe to do so, or alternatively we can arrange a virtual appointment and survey your property remotely. Which means we can still provide accurate quotations and process orders.
Are you undertaking installation work?
Yes. We are able to undertake installation work where it is safe to do so and we can adhere to the current guidance.
How will you work safely at my home?

IMPORTANT: People who are over 70, pregnant or who have underlying health conditions are most at risk, so you will need to be particularly careful if anyone in your household fits these criteria.

Please let us know if you or anyone in your household is vulnerable, shielding or has symptoms of Covid-19 when you book an appointment. That way we can take extra safety precautions to protect you and our staff.

Keeping you and our staff safe is our top priority. Here’s how we’ll do it.

Before your appointment

When you book we’ll ask if anyone in your home:

  • Has Covid-19 symptoms
  • Is shielding or vulnerable
  • We will also call ahead on the day of your appointment to see if anything has changed.

    During our visit

    Following the latest guidance our staff will:

  • Wash or sanitise their hands before entering your home – and at regular intervals during the appointment.
  • Keep at least two metres away from you at all times. And they’ll ask everyone in your home to do the same for them – ideally by staying in a different room
  • Wear disposable or protective gloves as appropriate during the job
  • If a job requires two engineers, they’ll only come together for tasks that need two pairs of hands and wear personal protective equipment (PPE) when they are not able to keep two metres apart.

    Where you can, please open doors and windows to ensure the maximum possible ventilation throughout the property whilst our engineer is in your home.

    Extra precautions

    There are steps you can take to protect yourself and avoid spreading the virus. You should:

  • Keep your distance from any visitors and avoid physical contact.
  • Wash your hands regularly with soap and water for at least 20 seconds, or use hand sanitiser./li>
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in a bin and wash your hands.
  • Clean and disinfect frequently touched objects and surfaces in the home such as door handles, light switches and your kettle.
  • Are you still undertaking repairs?
    Yes. Our service and repair engineers continue to operate and we are still providing our full garage door repair service. Obviously, the priority at this moment in time is with key workers, so please do let us know if you fall into this category.
    Can I purchase spare parts and hand transmitters?
    Yes. Our online garage door spares website and mail order service are operational and we are shipping orders. Our trade counter is open. To adhere to current guidance and maintain social distancing any collections are limited to an appointment only service, so please contact us prior to any visits.
    At this time it’s important that we all stay safe, look out for each other, be kind and generous.
    In the meantime, if you have any queries, please get in touch…
    And don’t forget to wash your hands.

    Thanks
    The ABi Team

    We have been installing doors for over 40 years

    ABi Garage Doors Hormann Main Dealer

    Hormann Partner

    We pride ourselves in the level of our customer service and the quality of our workmanship. Our status as the number one supplier of Garage Doors and Yorkshire’s main Hormann dealer has been achieved by consistently providing customers with competitively priced products and exemplary service.

    Certass

    Why Choose ABi?

    We’re accredited with CERTASS and meet all the requirements to carry out the installation work to the standard that is required.

    We’re fully accredited for your peace of mind

    Door and Hardware Federation

    Door & Hardware Federation

    Raising the standards in the door and hardware industry with training and adhering to the latest healthy & safety regulations.

    Certass

    Accredited

    We’re accredited with CERTASS and meet all the requirements to carry out the installation work to the standard that is required.

    Which? Trusted Trader

    Which? Trusted Trader

    We’re proud to be endorsed by Which? Truster Trader as a reputable company that works to a high standard to carry out the work required.

    See our latest case studies

    CASE STUDY
    Hörmann ALR67 Thermo industrial sectional doors

    Manchester’s Albert’s Schloss bar receive Hormann ALR67 Sectional doors from ABi Garage Doors.

    CASE STUDY
    ABi Garage Doors in TV spotlight on ‘Restoration Man’

    Imagine for a moment a 46 foot tall water tower in a rural setting. Now imagine turning that tower into a dream home full of modern fixtures and fittings.

    CASE STUDY
    Industrial Sectional Door installed at underground car park BBC Leeds

    The BBC building in Leeds features an underground car park which had an ageing manual folding industrial door.

    CASE STUDY
    Contemporary Architecture in Harrogate

    The plans for this development featured a double garage door that opened straight onto a road so straight away it was obvious that any type of door that opened out wasn’t going to work.

    CASE STUDY
    Matching RAL 7016 Anthracite Grey Milano entrance door

    A customer was undertaking a full renovation of their property and wanted replacement garage and entrance doors.

    CASE STUDY
    Esh Build Developments commission ABi Garage Doors

    The architectural plans required specific designs for the garage doors to compliment the modern aesthetics of the build.

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    Visit our Showroom

    Why not come down to our showroom and take a look at our range of products we offer.